Last Updated: January 2024
Welcome to Hiqagu. By accessing and using our website and purchasing our eco-friendly disposable picnic tableware products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
By accessing, browsing, or purchasing products from Hiqagu, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.
We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically.
Hiqagu specializes in providing environmentally sustainable disposable tableware products designed specifically for outdoor activities, picnics, and eco-conscious events. We strive to ensure that all product descriptions, images, and specifications displayed on our website are accurate and up-to-date.
However, we do not warrant that product descriptions, pricing, or other content on our website is completely accurate, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Product availability is subject to change without notice. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or system malfunction, we reserve the right to refuse or cancel any orders placed for that product.
When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment must be made in full at the time of ordering using one of our accepted payment methods. All prices are listed in British Pounds (GBP) and include applicable taxes unless otherwise stated. You are responsible for paying any additional customs duties, taxes, or fees that may apply to international orders.
We aim to process and dispatch orders within 2-5 business days of receiving payment confirmation. Delivery times vary depending on your location and the shipping method selected. While we make every effort to meet estimated delivery dates, we cannot guarantee delivery times and shall not be liable for any delays caused by courier services or circumstances beyond our control.
Risk of loss and title for products purchased pass to you upon delivery to the shipping carrier. You are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrect addresses provided by the customer.
We want you to be completely satisfied with your purchase. If you are not satisfied with your eco-friendly disposable tableware products, you may return unused items in their original packaging within 30 days of receipt for a refund or exchange, subject to our returns policy.
To initiate a return, please contact us at [email protected] with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the return is due to our error or defective products.
As a company dedicated to environmental sustainability, all our products are designed to be biodegradable and compostable. While we ensure our products meet environmental standards, proper disposal according to local composting guidelines is the responsibility of the customer. We encourage all customers to dispose of our products responsibly to maximize their environmental benefits.
All content on the Hiqagu website, including text, graphics, logos, images, product descriptions, and software, is the property of Hiqagu and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
To the fullest extent permitted by law, Hiqagu shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products. Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the products in question.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us:
Company Name: Hiqagu
Email: [email protected]
Phone: +44 20 7918 2736
Address: 17 Richmond Road
City & Postal Code: London, N1 8ES
Thank you for choosing Hiqagu for your eco-friendly disposable tableware needs. We appreciate your business and commitment to environmental sustainability.